Questions & contact
One place for answers to all your questions
Frequently asked questions
- How can I pass on praise or complaints?
- How do I buy an m-ticket, m-card10 or m-daypass?
- What text message do I send to buy an SMS ticket or SMS day pass?
- What should I do if I lose something?
- How can I renew my travel pass?
- What should I do if I my pass has been lost or stolen?
- What do I do if my MOBIB card is faulty?
- How can I check whether my travel pass has been loaded onto my MOBIB card after payment?
- How much do the fines cost?
- Where can I find real-time information on my bus or tram?
