Accessibility
General questions
- How should I position myself with my wheelchair on the vehicle?
- How can blind and partially sighted people use the app?
- What are the most important tips for taking a bus or tram with a wheelchair?
- Are all De Lijn vehicles accessible?
- What if I want to travel and the wheelchair platform is already taken?
Accessibility problem at a stop
Travel Support Tools
Passes for people with a disability
- I have a disability. What should I do to get a free travel pass?
- Are other disabled people also entitled to benefits with De Lijn?
- Where is the free season ticket for disabled people valid?
- What should I do if I still have a paid season ticket when applying for the free network pass for people with a disability?
- What do I have to do if I didn't receive the free network pass for people with a disability?
