Tips for a smooth journey
- How do I save my favourites?
- What is unscheduled disruption and what does it mean for my journey?
- When does the exams timetable apply?
- Can I get the timetable on paper?
- How do I find the timetable for a line if I don’t know the line number?
- My bus or train has been delayed, so I’m likely to miss my connection. What can I do?
- How do I put the De Lijn route planner on my website?
- Which stops does my bus or tram pass through?
- NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable?
- The suggested route doesn’t look like the best one to me
- When I plan a route in the future I get the result ‘No routes found’
- How can I check if my travel pass is on my MOBIB card after I’ve paid for it?
- I can’t see any lines crossing the national border in the route planner
- When planning a route, my street and/or number aren’t displayed in the ‘from’ or ‘to’ field
- How can I request a transport delay certificate?
- How long in advance should I be at the stop?
- Where should I get on the bus or tram?
- Where should I get off the bus or tram?
- Can I take my pet on to the bus or tram?
- Can I take my (folding)bicycle or step on a bus or tram?
- Can I take luggage on the bus or tram?
- Can I board the tram on rollerblades, skates or a hoverboard?
- Can I listen to music on the bus or tram?
- Can I smoke in the shelters and on the De Lijn vehicles?
