Tips for a smooth journey
- How do I use the new route planner?
- Alternative services on an announced day of industrial action or strike day
- Where can I find information about school trips?
- Can I travel abroad with De Lijn?
- Where can I find information about a trade union action or a strike?
- Where can I find information about public transport in my municipality?
- Why are there cameras on the vehicles?
- How can I treat my fellow-passengers courteously?
- Do I have to scan my ticket every time?
- How can I get on and off easily?
- What should I do when my tram or bus is approaching? Or How do I show the driver that I want to get on?
- Can I dispose of my litter on the vehicle?
- Can I eat or drink on the way to my destination?
- Where can I find a point of sale De Lijn?
- How do I save my favourites in app or at the website?
- Can I show departure times at a stop to my visitors or employees on an information screen?
- What is unscheduled disruption and what does it mean for my journey?
- When does the exams timetable apply?
- Can I download or get the timetable on paper?
- How do I find the timetable for a line if I don’t know the line number?
- My bus or train has been delayed, so I’m likely to miss my connection. What can I do?
- How do I put the De Lijn route planner on my website?
- Which stops does my bus or tram pass through?
- NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable?
- The suggested route plan doesn’t look like the best one to me
- When planning a route, my street and/or number aren’t displayed in the ‘from’ or ‘to’ field
- How can I request a transport delay certificate?
- How long in advance should I be at the stop?
- Where should I get on and off the bus or tram?
- Where should I get off the bus or tram?
