Help & Contact
How can we help you?
Tickets
Purchasing via the website or app
Purchasing by text message (tickets and day tickets via sms)
What text message do I send to buy an ticket or day ticket via sms?
What should I do if the remaining time of my ticket via SMS has expired?
Can I buy an ticket or day ticket via sms after I have boarded the bus or tram?
What if the mobile network is not working or my battery is empty when I want to buy an SMS ticket?
Can an ticket of day ticket via sms be forwarded?
Brupass (XL) Tickets
Does De Lijn also sell Brupass and Brupass XL tickets?
How can I travel on the De Lijn network with the Brupass (XL) ticket in the bèta app De Lijn?
How can I travel on the SNCB network with the Brupass (XL) ticket in the bèta app?
How can I travel on the STIB network with the Brupass (XL) ticket?
How can I travel on TEC's network with the Brupass (XL) ticket in the bèta app?