All items found on journeys operated by De Lijn and De Lijn Flex are posted online on iLost within 5 business days. In exceptional cases, this may take a little longer.

Search the list of registered items to check whether your item has been found.

Lost and found at De Lijn | iLost

If you found your item online, you can claim it.

Complete the claim as fully as possible. The more information you provide in your claim, the more easily we can determine whether you are the rightful owner of the item and the sooner you can get your item back.

Please note that it may take up to 3 business days for us to process your claim. In exceptional cases, this may take a little longer.

We charge an administrative fee and shipping costs for processing and returning found items.

After 6 months, we remove found items from our warehouses. Personal documents such as identity cards and payment cards are kept for 2 weeks. After that, they are destroyed.