House Move Promotion

• What’s in the House Move Promotion trial pack?
• Who are the initiators (partners) behind this House Move Promotion?
• What do the initiators want to achieve with this House Move Promotion?
• Who will my personal data in connection with the House Move Promotion be provided to and what will it be used for?
• Who is or isn’t eligible to take part in the House Move Promotion?

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The Coastal Tram

• What are Lijnwinkels on the coast?
• Where can I find Lijnwinkel stores on the coast?
• Which ticket should I buy?
• How do I have a smooth journey with the Coastal Tram?
• What are the traffic rules relating to the Coastal Tram?

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Apps and mobile website

• Where can I find real-time information on my bus or tram?
• What do I need in order to use the De Lijn app or site?
• What can the De Lijn app do?
• Who can I contact if I have questions or comments about the app
• How often do you update the app?

Privacy & GDPR

• What information does De Lijn hold about me and what is it used for?
• Why do De Lijn inspectors ask for my identity card during an inspection?
• How can I get an overview of the data that De Lijn holds about me?
• How can I object to the use of my data for direct marketing?
• Can I have all my data deleted from the customer database?

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