Help & Contact
How can we help you?
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General questions
General questions
Privacy & GDPR
How can I spot a phishing attempt?
Are De Lijn inspectors allowed ask for my identity card during an inspection?
How can I get an overview of the data that De Lijn holds about me?
What information does De Lijn hold about me and what is it used for?
What personal data does De Lijn retain in connection with the purchase and activation of tickets and for how long?
House Move Promotion
What’s in the House Move Promotion trial pack?
My new municipality hasn’t told me about the House Move Promotion. Can I still submit an application?
Why do I have to enter my national register number on the House Move Promotion application form?
I have reported my change of address, but haven’t received an email about the House Move Promotion
Does my municipality offer the trial package?