Communicatiemateriaal scholen

• Will De Lijn make communication material available to schools again this year?
• Is it possible to put a plug-in route planner from De Lijn on the school website?
• Can Buzzy leaflets be ordered?
• Can someone from De Lijn be present at the school during the wellcome day?

House Move Promotion

• What’s in the House Move Promotion trial pack?
• Who are the initiators (partners) behind this House Move Promotion?
• What do the initiators want to achieve with this House Move Promotion?
• Who will my personal data in connection with the House Move Promotion be provided to and what will it be used for?
• Who is or isn’t eligible to take part in the House Move Promotion?

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The Coastal Tram

• What are Lijnwinkels on the coast?
• Where can I find Lijnwinkel stores on the coast?
• Which ticket should I buy?
• How do I have a smooth journey with the Coastal Tram?
• What are the traffic rules relating to the Coastal Tram?

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Apps and mobile website

• Where can I find real-time information on my bus or tram?
• I can’t see my bus or tram in the ‘Track your ride’ function. Why is this?
• Where can I find the personal stop alert in the app?
• What permissions do I need to give to use the ‘Track your ride’ feature?
• Why do I need bluetooth and mobile data for the ‘Track your ride’ function?

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Other questions

• Why can’t I lean against the door of a vehicle?
• How do I request camp transport?

Privacy & GDPR

• What personal data does De Lijn retain in connection with the purchase and activation of tickets and for how long?
• How can I spot a phishing attempt?
• What information does De Lijn hold about me and what is it used for?
• Are De Lijn inspectors allowed ask for my identity card during an inspection?
• How can I get an overview of the data that De Lijn holds about me?

See all 8 articles