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  1. Support & Contact – De Lijn
  2. Subscriptions
  3. My MOBIB card

My MOBIB card

  • What should I do if I my pass has been lost or stolen?
  • What should I do if my MOBIB card does not scan or is defective?
  • How can I check whether my travel pass has been loaded onto my MOBIB card after payment?
  • I have paid, so when will my travel pass be on my MOBIB card?
  • Can you load single tickets onto a MOBIB card?
  • How do I request a new MOBIB card?
  • How much does a MOBIB card cost?
  • I have already paid my MOBIB card but haven’t received it yet. What do I do?
  • How do I use my MOBIB card?
  • Can I choose the photo for my MOBIB card?
  • What does the date on my MOBIB card mean?
  • What do I do if the MOBIB scanner on the bus or tram doesn’t work?
  • Do I have to scan my MOBIB card?
  • Can I use my MOBIB card with different transport operators
  • What should I do if the period of validity on my MOBIB card has expired?
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      Here you will find all the legal information about our telephone service 070 220 200
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