Your MOBIB card is personalised with a photo; we use your passport photo from the National Register for this.

Is the photo on your MOBIB card outdated compared to the photo on your identity card or Kids-ID? You can have the photo changed, but this isn't necessary. 

Having my photo changed

• You can request this from our Travel Pass department or in a Lijnwinkel store.
• The new photo will be used the next time a MOBIB card is created. If you want a MOBIB card with a new photo immediately, a replacement fee of €10.00 will be charged. The new MOBIB card will only be issued free of charge if there is a valid reason for changing the photo.

We cannot always obtain a passport photo from the National Register

• You don’t have a Belgian national register number. Read here how you can purchase a travel pass without a Belgian national register number.
• You are under 12 years old and you don’t have a Kids-ID. Take a passport photo (in accordance with the eID requirements) to one of our Lijnwinkel stores or send us the passport photo using our contact form.