How do I buy a ticket, 10-journey ticket or day ticket via the website or app? How do I redeem a voucher code? How do I activate my ticket via the app or website? How do I pass on my ticket via the De Lijn app or website? Can more than one person travel using one smartphone or mobile? How long does a ticket remain valid? How does De Lijn check a ticket purchased in the app from De Lijn? I can’t find the ticket I’ve received in my tickets I can’t activate my ticket. What should I do? What should I do if I don’t receive a text with the verification code to reset my number when I still have tickets? What if the battery of my smartphone is dead, or I’ve run out of mobile data, or there’s a malfunction while my ticket is being checked? What should I do if the tickets I purchased aren’t displayed? I bought an Antwerp P+R combined ticket in the app, but I’m unable to enter my vehicle registration number. I travel frequently with De Lijn. Which ticket would be good for me? Do I need an active Internet connection in order to travel with an ticket? My tickets didn’t appear in the app after payment. What should I do? What happens to my tickets if I have to reinstall the app? Why do I have to create an account to buy tickets? How do I buy an ticket through one of De Lijn’s partners? Can I buy an ticket with a foreign bank card? Can I buy a ticket via Wi-Fi? What do I receive if I have purchased or activated an ticket? What if the network is down or I have no mobile phone coverage the moment I want to use an ticket? Can I buy an ticket with a foreign SIM card? What personal details do I have to provide in order to purchase an ticket? Will I lose my tickets on the app if I buy a new device? Can I get a receipt for my ticket to submit to my employer?