Help & Contact

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How do I use my ticket?

How you use your ticket depends on your situation.

Are you buying a ticket at a ticket machine or in a Lijnwinkel store?  

You can buy tickets, day passes and Lijn cards there. A Lijnwinkel store employee can scan your ticket for you so that you can board more quickly.

Have you already bought a 10-journey ticket at another salespoint?

Scan it at the MOBIB scanner on the bus or tram.

Do you have a travel pass? 

Simply scan your MOBIB card at the MOBIB scanner.

You can purchase a digital ticket by SMS or using our app before you board.

Don’t yet have a ticket?

Is none of the above options possible for you, and are you outside a closed Lijnwinkel store (e.g. at a Coastal Tram stop)? Then buy your ticket at the ticket machine at that stop. You can also pay contactlessly with your bank card using the white devices near the driver.

Any questions about this subject?
Fill in this form.

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