Online
It’s easy to manage your or your family’s travel passes online and check at any time what travel passes you have and when they are valid until.
To do this, link your MOBIB card(s) to your account. You will need your postcode, an account on delijn.be and your MOBIB card number.
Log in to delijn.be/mijnaccount and then link your MOBIB card(s). You need to do this in the menu under Products.
On buses or trams
Scan your MOBIB card on the bus or tram. Only your current and future travel passes are displayed.
- Press the blue Info button on the MOBIB scanner.
- Wave your MOBIB card in front of the blue circle on the MOBIB scanner.
- The valid travel pass with mention of the expiry date appears on the screen.
Did you pay via the website? Then your travel pass is loaded onto your card by 10 am the next day.
Did you pay via the link in the email we sent you? Then your travel pass is loaded onto your card by 10 am the next working day.
Did you pay via bank transfer? Then your travel pass is loaded onto your MOBIB card within 7 working days.
If you have an Android NFC device, as soon as you have scanned your MOBIB card on one of our vehicles, you can consult your subscription details via the My MoBIB app.
Note
Is your current MOBIB card about to expire and will you be receiving a new MOBIB card together with your renewed travel pass? If so, carry on using your current MOBIB card until the expiry date of your current travel pass. Only start using the new MOBIB card from the start date of the renewed travel pass, as the new MOBIB card will only have the renewed travel pass on it.
Any questions about this subject?
Fill in this form.
