A MOBIB card is not a ticket: it is a medium on which you can load a travel pass.

Have you not had a MOBIB card before, or has your card expired? If so, we will charge 5 euros for a new MOBIB card. This will automatically be included in the price when you purchase your travel pass.

Is your MOBIB card lost/stolen or defective? Then you need a new card. We will charge 10 euros for a replacement.

How do I request a replacement card?

Is your card defective, with any visible damage? If so, after we’ve checked it we’ll replace your MOBIB card free of charge

Any questions about this subject?
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