This can be done via the website or the app by going to your account details.

Via the website:

1. Go to ‘My account’ and log in if you haven’t already done so.
2. Select ‘Payment methods’ in the menu.
3. You will see your linked payment method here. You can link a maximum of one payment method for the time being. Select this. You can now delete your payment method or replace it with a new payment method.

Via the app:

1. In the ‘more’ tab, tap ‘my payment methods’.
2. You will see your linked payment method here. You can link a maximum of one payment method for the time being.
3. You will now see the details of this payment method. Tap ‘delete’.
4. Confirm if you are sure that you want to delete this card.
5. You’re done: your payment method has been unlinked.

No luck? Don't worry: we’ll be happy to help you if you fill in the contact form on the website or using the ‘give feedback’ button in the app. We will then investigate what went wrong. 

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