Help & Contact

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What if the terminal for contactless payment is not working?

Tell the driver if you see this:


It means that the terminal isn’t working. Of course as a passenger you still need a valid ticket:

  • On trams and trambuses you’ll find several terminals. Try these first. On buses only one terminal is present.
  • Buy an ticket.
  • Scan a ticket or Lijn card at the yellow scanner.
Any questions about this subject?
Fill in this form.

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