- Try this out at the scanner near the driver or further down the vehicle.
- Are there any tickets left on your card? You can easily check this using the information button on the ticket machine or on the scanner in the vehicle. Or check this page to see how many rides are still on your card.
- Stop by at a Lijnwinkel store. The staff there can test your card and possibly exchange it.
- If your card isn’t working you should buy another ticket. Otherwise, you risk being given a fine.
Note!
it is important to hold the ticket in front of the scanner until a tick appears on a green field. If you don’t wait long enough, your card will be invalidated. Your 10-journey ticket will be reactivated the next time you hold it in front of the scanner for long enough.
The day after using it, you can check how many journeys are left on your 10-journey ticket in our online Balance Checker. If your 10-journey ticket is blocked, you will be shown an error message.
If you don’t receive this message in our Balance Checker, you can have the card tested and if necessary exchange it for another one.