Help & Contact

How can we help you?


Can I let my travel pass start on a different date than the one listed in your proposal?

Yes, if you don’t agree with the proposal you received via email or letter then you can personally renew your travel pass online. In that case you can simply ignore our proposal.

Online renewal

The easiest thing to do is to renew your travel pass online on our website. You can set the start date, validity and amount yourself.

You are not able to renew your travel pass via the website?

Then complete the online contact form to have the start date of your travel pass or other details changed.

Any questions about this subject?
Fill in this form.

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