On the first journey of the day, 7.50 euros is reserved (from the payment account linked to the medium used). A reservation does not mean that money is taken from the account.

Your reservation may look different depending on your banking app:

• You may see a reservation for 7.50 euros
• The available balance may be temporarily reduced by 7.50 euros
• 7.50 euros may seem to be debited from your account. This amount, minus the charge for your journeys, is then refunded the next day
• You don't see a reservation

Who do we reserve this amount?

We reserve this amount to limit the risk that a trip would not be paid for. We can only charge trips at the end of the day. Because we don't know how much you will travel during the day, 7.5 euros is reserved for the 1st trip of the day. We do this every day. At the end of the day, the reservation will be reversed.

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