Help & Contact

How can we help you?


How do I appeal against a fine?

Send a (registered) letter or email to the Administrative Fines department or fill in the online complaint form.

De Lijn – Administrative Fines department
Postbus 10000
2800 Mechelen


How does this process work?

You send us your letter/email or completed online form, this must be done within 30 days AFTER the proposal for a decision. (Correspondence/mails or online form submitted BEFORE sending the decision proposal will not be considered). State why you think it was issued incorrectly. You can also request a hearing, at which you can be accompanied by a lawyer.

We will let you know the final decision within three months. This will be done by letter. Depending on the reasons given, we may extend the period by another three months.

If you do have a fine to pay, you must do so within 30 days using the bank transfer form included with the letter.

If you fail to do so, your file will be passed on to the Modero judicial officer without further notice.. All additional costs are then payable by you. This marks the end of the written procedure at De Lijn.

Any questions about this subject?
Fill in this form.

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