General questions

• Where to find information about the new mobility vision?

Dial-a-bus

• Is the dial-a-bus disappearing?
• What’s changing for the dial-a-bus?

Student transport

• What’s changing for student transport? Will student transport disappear?
• If I have a question about collective student transport, who can I contact?

Travel information

• Where and when can I find out what the new network from the moment of the mobility switch will look like (in general and specifically for my transport region) and what the new stops, line numbers, journey times, etc. will be?
• Can I look at my new transport route from the moment of the mobility switch already, and are other modes of transport included?
• Where and when can I find non-digital travel information (network maps, line leaflets, information leaflets, etc.) from the moment of the mobility switch?
• Will connections be provided between transport regions and cross-border services from the moment of the mobility switch?
• Where can I find specific information about my stop or stops from the moment of the mobility switch?

Tickets & travel passes

• From the moment of the mobility switch, will my travel pass remain valid and for which modes of transport (and what will happen to the dial-a-bus)?
• Will there be separate fares for De Lijn and other operators (e.g. Hoppin) from the moment of the mobility switch?
• Will De Lijn’s fares change?

Accessible transport

• Can people with reduced mobility still use De Lijn?

Timing

• When will the new De Lijn network start operating?
• When can I find out how the De Lijn buses and trams will run from the moment of the mobility switch?
• How long can I still use the dial-a-bus for?

Mobility Switchboard & Hoppin

• Where can I find Hoppin Points and other sharing systems?
• What does the Hoppin Switchboard do?