Purchasing via the website or app (m-tickets, m-card10s & m-daypasses)
- How do I buy an m-ticket, m-card10 or m-daypass?
- How do I delete my linked payment method?
- How do I link my payment method?
- How do I activate my m-ticket, m-daypass or a ticket on my m-card10?
- How long is an m-ticket valid ?
- How do I know if I still have m-tickets linked to my mobile phone number?
- How long does an m-ticket remain valid?
- How does De Lijn check an m-ticket?
- What should I do if my m-ticket available time has expired?
- What if the battery of my smartphone is dead, or I’ve run out of mobile data, or there’s a malfunction while my m-ticket is being checked?
- Do I need an active Internet connection in order to travel with an m-ticket?
- How can I pay for my m-tickets?
- What should I do if the m-tickets I purchased aren’t displayed?
- My m-tickets didn’t appear in the app after payment. What should I do?
- I can’t activate my m-ticket. What should I do?
- What happens to my m-tickets if I have to reinstall the app?
- Why do I have to create an account to buy m-tickets?
- How do I buy an m-ticket through one of De Lijn’s partners?
- Can I buy an m-ticket with a foreign bank card?
- What should I do if I don’t receive a text with the verification code to reset my number?
- Can more than one person travel using one smartphone or mobile?
- Can I buy a ticket via Wi-Fi?
- What do I receive if I have purchased or activated an m-ticket?
- What if the network is down or I have no mobile phone coverage?
- Can I buy an m-ticket with a foreign SIM card?
- What personal details do I have to provide in order to purchase an m-ticket?
- How many m-tickets can I order at one time?
- Will I lose my m-tickets on the app if I buy a new device?
- Can I get a receipt for my m-ticket to submit to my employer?
