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I can’t see my bus or tram in the ‘Track your ride’ function. Why is this?

We are still fine-tuning the ‘Track your ride’ function, and that means we still have a few things to sort out. For example, a vehicle may have a technical problem – and the information may then be sent incorrectly to your smartphone. In that case, we will not show this vehicle on the list and you will therefore be temporarily unable to find it. Once the problem has been solved, we will add the vehicle to the list again.

If you encounter a problem, you can always let us know! Use the ‘Give feedback’ button for this: by doing so you will help us to become (even) better.

Good news! You can now use our personal stop alerts during your ride. A push notification ensures that you always know where and when to get off.

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