The Flemish Government issued a decree on 26 May 2021 regarding the continuity of De Lijn’s services. The decree states that our travellers must be informed about alternative services on an announced day of industrial action or strike day at least 24 hours in advance.
How does this work?
- When a day of action or strike day is announced, De Lijn asks all employees with an essential function scheduled for that day whether they will be participating in the action or strike day.
- The employees have up to 72 hours before the announced day to respond. As we employ about 8 000 people, several thousand colleagues could well be involved.
- We process the answers to this survey between 72 and 24 hours before the day of action. This allows travellers, at least 24 hours in advance, to see in our route planner (via the website or app) which buses and trams will be running on the day.
As on any day, there may also be unforeseen circumstances – which cannot always be planned for – (such as illness), which will prevent even more journeys from being made on the day. This means that the communication in advance and the reality on the day of action or strike itself may differ slightly.
However, the route planner will always be the channel where travellers can find the latest information.