Help & Contact

How can we help you?

Terug

How does De Lijn know that I always take this ride?

Using the scan data from your MOBIB card on our vehicles, or your tapping behaviour in our De Lijn app, our algorithm can select the stops and lines that are relevant to you.

If you wish, we can use this information to send you travel information that’s tailored to your requirements. Of course we only keep this data temporarily and we process them only after you have given permission. Manage permissions online on your account.

Do you have any questions about your privacy? Read all about it.

Any questions about this subject?
Fill in this form.

Didn't find what you were looking for?