Support & Contact – De Lijn Tickets and day passes Purchasing via the website or app (single ticket, 10-journey ticket & day ticket) Why do I have to create an account to buy tickets? Published on October 21, 2021 13:36 Having an account means that you can pick up your tickets anytime and anywhere by logging in with your account details on our website or app. Related articles Can more than one person travel using one smartphone or mobile? How do I buy a ticket, 10-journey ticket or day ticket via the website or app? I’m unable to log in to my 'De Lijn' account How do I know if I still have tickets linked to my mobile phone number? Where can I find real-time information on my bus or tram?