Tickets that you purchased from De Lijn before 3 November 2021 will still be linked to your mobile phone number. You may need to link your mobile number in the app or on our website. After that, your tickets should immediately be visible.

If you are unable to retrieve your tickets, we’ll be happy to find them for you. Fill in the contact form on the website or in the app using the button ‘Do you have feedback about the app?’