Support & Contact – De Lijn General questions Summer campaign My partner has received his/her renewal proposal, but I haven’t yet. Why is this? Published on July 03, 2020 06:52 We send out the renewal proposals on a staggered basis. It is therefore possible that people living at the same address will receive the proposal on different dates. Example confirmation email Any questions about this subject?Fill in this form. Related articles When is my travel pass valid until? My travel pass is about to expire but I haven’t received a proposal to renew it yet. What do I do? How do I pay? Am I entitled to a refund when I cancel my season ticket? Until when can I apply for my vouchers?