Support & Contact – De Lijn Tickets and day passes Contactless payment How do I pay off my outstanding balance? Published on April 15, 2020 06:56 Go to the customer portal and follow the instructions. Any questions about this subject?Fill in this form. Related articles How do I show a ticket inspector that I’ve paid? Why do I have an outstanding balance? Why is my contactless bank card not being accepted? Can I get a receipt for my M pass? What do I do when I transfer?