Support & Contact – De Lijn Tips for a smooth journey Plan your route The suggested route plan doesn’t look like the best one to me Published on February 24, 2020 13:09 There may be several possibilities. Our route planner makes a suggestion based on the shortest journey time, minimum walking distance and as few changes as possible. Any questions about this subject?Fill in this form. Related articles How long in advance should I be at the stop? NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable? How can I request a transport delay certificate? How do I use the new route planner? Where can I find information about school trips?