Support & Contact – De Lijn Tips for a smooth journey The suggested route doesn’t look like the best one to me Published on February 24, 2020 13:09 There may be several possibilities. Our route planner makes a suggestion based on the shortest journey time, minimum walking distance and as few changes as possible. Any questions about this subject?Fill in this form. Related articles How long in advance should I be at the stop? When I plan a route in the future I get the result ‘No routes found’ How can I request a transport delay certificate? NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable? How can I check if my travel pass is on my MOBIB card after I’ve paid for it?