Support & Contact – De Lijn Tips for a smooth journey The suggested route plan doesn’t look like the best one to me Published on February 24, 2020 13:09 There may be several possibilities. Our route planner makes a suggestion based on the shortest journey time, minimum walking distance and as few changes as possible. Any questions about this subject?Fill in this form. Related articles How long in advance should I be at the stop? NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable? How can I request a transport delay certificate? Where and when can I find non-digital travel information (network maps, line leaflets, information leaflets, etc.) from the moment of the mobility switch? Until when can I use the free sms-tickets I have received in exchange for my ticket on a magnetic card?