Support & Contact – De Lijn Tips for a smooth journey The suggested route doesn’t look like the best one to me Published on February 24, 2020 13:09 There may be several possibilities. Our route planner makes a suggestion based on the shortest journey time, minimum walking distance and as few changes as possible. Any questions about this subject?Fill in this form. Related articles When I plan a route in the future I get the result ‘No routes found’ How long in advance should I be at the stop? NMBS-SNCB, MIVB-STIB or TEC appears in my route plan. Is this result reliable? How can I check if my travel pass is on my MOBIB card after I’ve paid for it? How can I request a transport delay certificate?