The driver will put out the ramp for you if necessary. This may also be done by your companion or a fellow-passenger.
You may enter the vehicle on your own or with the help of a companion.
It is important for your wheelchair to remain stable during the journey. You should therefore always use the wheelchair space provided and position yourself with your back against the panel.
BlueAssist is a tool in the form of a simple blue card or smartphone application. If you have difficulty communicating, BlueAssist can help. You can ask your question to other passengers or the driver using a card or the app. That allows you to ask your question, even if you find it difficult to speak. Our drivers are familiar with the tool and are happy to help you. More information about the tool is available from the BlueAssist website.
If you have an assistance dog to guide you, your dog may travel for free on the bus or tram.