Support & Contact – De Lijn Tickets and day passes Advance sales points What should I do if the ticket machine is defective? Published on February 11, 2020 08:13 If the ticket machine isn’t working, you can buy a valid ticket by SMS, via the app or through another advance sales channel. Any questions about this subject?Fill in this form. Related articles What should I do if I would prefer to receive my renewal proposals by post? When will I receive my free vouchers? Where can I currently buy a ticket? Where can I find a sales point? What should I do if there isn't enough balance on my Lijn card to pay for the journey?