Support & Contact Subscriptions My MOBIB card What do I do if the MOBIB scanner on the bus or tram doesn’t work? Published on February 11, 2020 08:13 Try a different MOBIB scanner on the bus or tram. Talk to the driver if the card still won’t scan. Any questions about this subject?Fill in this form. Related articles What should I do if my MOBIB card does not scan or is defective? What should I do if the period of validity on my MOBIB card has expired? How do I appeal against a fine? Does De Lijn recognised the European Disability Card? Can I still exchange my ticket on a magnetic card?