Support & Contact – De Lijn Subscriptions My MOBIB card What do I do if the MOBIB scanner on the bus or tram doesn’t work? Published on February 11, 2020 08:13 Try a different MOBIB scanner on the bus or tram. Talk to the driver if the card still won’t scan. Any questions about this subject?Fill in this form. Related articles What do I do if my card will not scan? What do I do when my travel pass is paid but my MOBIB card doesn’t work? What do I do if my MOBIB card is faulty? What should I do if my MOBIB card is damaged? What should I do if the period of validity on my MOBIB card has expired?