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Will I lose my tickets on the app if I buy a new device?

Don't worry: you will keep your m-tickets if you buy a new device. This is because your tickets are linked to your account, not your device. Here’s how to retrieve your tickets:

  1. Download the app on your device.
  2. Log in by your chosen channel: Facebook, Google or with your email address and password.
  3. Once you are successfully logged in, click on ‘Tickets’ at the bottom.
  4. Your purchased tickets will be retrieved and will appear under ‘Purchased’.

Do you still have tickets that are linked to your mobile phone number? Read all about it.

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