Request a new MOBIB card as soon as possible, so that you can use your travel pass again.
You can request a new card online or visit one of our Lijnwinkel stores.
Tip You need a valid ticket for every journey
Have you lost your MOBIB card, is your card defective or are you waiting for your new MOBIB card? You need a valid ticket for your journey. Buy one using the app, by text message or contactlessly. That way you won’t risk a fine. Tickets will only be refunded if there is a technical malfunction/error on the part of De Lijn or if a purchased product has not been loaded correctly.
Any questions about this subject?
Fill in this form.