Support & Contact – De Lijn Subscriptions My MOBIB card I have already paid my MOBIB card but haven’t received it yet. What do I do? Published on February 11, 2020 08:13 Follow Your MOBIB card is forwarded within 7 working days of receipt of payment. The card with your travel pass is sent to your home address. Your MOBIB card still hasn’t arrived two weeks after your payment? Then contact our Travel Pass Department. Related articles What do I do when my travel pass is paid but still hasn’t come in the mail after 7 working days? How do I get a receipt for the purchase of my season ticket? How much is a new MOBIB card? Can I choose the photo for my MOBIB card? How do I request a new MOBIB card?