Once you have activated an m-ticket on your smartphone, the colour of the control bar changes during the available travel time. You then have a valid ticket and can board the bus or tram.
When our De Lijn inspectors are checking tickets, they will ask for your mobile phone number. They can then verify through our help desk whether an m-ticket has been requested for that number. The help desk may also send a text message to check whether the specified number is that of the smartphone in question.
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