Help & Contact

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Can I be confident that any renewal of my subscription offers received by email come from De Lijn?

We like to let you know when your subscription is about to expire, so you know when you need to renew it.

If we have your email address, we will send your renewal proposal by email from now on instead of by post. Buying a new season ticket online is much faster and it’s better for the environment.

The link that you will find in the email will direct you to our secure payment environment, which is quick, easy and secure. If in doubt, you can easily check whether it really is our payment environment: the link on this page always starts with

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