Support & Contact – De Lijn General questions Pause button I have not yet provided my bank account number? How can I still do this? Published on May 04, 2021 09:51 Send us your account number, name of the subscriber and e-mail as soon as possible via www.delijn.be/contactformulierpauzeknop. Related articles When did the Pause Button campaign run and how was I able to participate? I passed on my bank account number after April 30, but have not yet received a refund. How much is the refund? How do I avoid getting a fine for travelling without a valid ticket? How do I appeal against a fine?