Support & Contact – De Lijn General questions Pause button My travel pass expires before 2 April 2021. When will I receive my refund? Published on October 16, 2020 08:46 You will receive your refund at the end of the offer period, in other words from 2 April 2021. We will calculate the amount for you, then send you an email asking for your account number. Any questions about this subject?Fill in this form. Related articles How many days in advance can I pause my travel pass? Will I always be able to pause my travel pass now? How much is the refund? Can I use my travel pass on a pause day? My travel pass is about to expire but I haven’t received a proposal to renew it yet. What do I do?