Support & Contact – De Lijn General questions Pause button When will I be reimbursed for my pause days? Published on October 16, 2020 08:45 This will happen at the end of the offer period, in other words from 2 April 2021. We will calculate the amount for you, then send you an email asking for your account number. Any questions about this subject? Fill in this form. Related articles How much is the refund? How many days in advance can I pause my travel pass? Will I always be able to pause my travel pass now? My travel pass expires before 2 April 2021. When will I receive my refund? Why can’t I register after 31 January?