Help & Contact

How can we help you?


What does ‘unclear use’ mean in the contactless payment portal?

You will see ‘unclear use’ in your journeys if we are unsure whether this was the first vehicle you boarded, or a vehicle you transferred to. You won’t be charged for this.

Nog vragen over dit onderwerp?
Vul dit formulier in.

Didn't find what you were looking for?