Support & Contact – De Lijn Business range Billing for contracts What does ‘Due to possession of a personal non-refundable travel pass, a travel pass will not be charged for’ mean? Published on September 04, 2020 13:47 Suppose you have requested a travel pass for an employee, but he/she already has one (for example a reduced rate pass). We will invoice you for a new travel pass only if we can refund the cost of the current travel pass. Related articles How can I renew my travel pass? Am I entitled to a refund when I cancel my season ticket? There is an error on my organisation’s invoice (under the third-party payer scheme). What should I do? As an employer, can I also contribute to the cost of MOBIB cards? How do I cancel a link between my company and an employee in the B2B portal? How do I request a refund?