In case of problems, you can first of all go to the Questions & Contact section.

If you haven't found an answer there, please contact De LijnInfo via:

• our contact form
• by telephone on 070 220 200 (€0.30/min)
• social media: Facebook or X
• one of our Lijnwinkels

When contacting our customer service department, always have the 'Wallet ID' to hand. You can find it in the ticket details or in the settings of our De Lijn app.

Any questions about this subject?
Fill in this form.