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Why does the location of my bus/tram on the map in the app suddenly jump to a completely new position?

For the ‘vehicle on map’ function we depend on the hardware on our vehicles. You will only see the vehicle’s location if it has real-time reception. If this reception is less than real-time, the system will not send your vehicle’s location to the app as quickly. At present, the real-time location is automatically updated every 15 seconds. We are working hard to reduce this time even further.

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