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Why doesn’t the real-time location of my bus/tram match the location on the map in the app?

This can happen because we work with two different systems.

  • For the ‘vehicle on map’ function, the app communicates with the hardware on your bus or tram. This location should be the most accurate.
  • Different systems are responsible for the real-time function, so there may be a slight delay in the transfer of the exact location data.

However, the difference will never be more than a few seconds, so please be patient.

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