A MOBIB card is not a ticket: it is a medium on which you can load a travel pass.

Have you not had a MOBIB card before, or has your card expired? If so, we will charge 5 euros for a new MOBIB card. This will automatically be included in the price when you purchase your travel pass.

Is your MOBIB card lost/stolen or defective? Then you need a new card. We will charge 10 euros for a replacement.

How do I request a replacement card?

Is your card defective, with any visible damage? If so, after we’ve checked it we’ll replace your MOBIB card free of charge.

Noch Fragen zu diesem Thema?
Füllen Sie dieses formular aus.